Missing recording-Need help

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Hi,

I joined a Zoom meeting as a guest (not signed in). The host was having trouble recording, so I selected "Record" on my side. I heard the Zoom audio message confirming that the recording had started.

When the meeting ended, I lef the meeting, and I never saw any message about it processing or saving. But I did see a message to sign in to see your recording. No file shows up on my device and nothing appears in my Zoom account.

Is it possible to recover this recording in this situation — when the participant was a guest and the recording may not have finished processing?

Any guidance would be appreciated, I cannot get any live person from Zoom to help me.

Sent from my iPhone

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!