Low disk space- recording stopped half way through

[ChrisD92]

A message appeared halfway through a meeting saying I had low disk space and the recording stopped. Is it possible to get or access the rest of the meeting? Need it urgently. Help please!

[jrmagno · Accepted solution]

When disk space runs out during a Zoom recording, the recording stops automatically and any portion already saved up to that point should be available on your device or Zoom cloud if you use cloud recording.

To recover or access what you have:

1. Local Recording: Check if the partial recording was saved to your local device. It’s usually in the Documents > Zoom folder (or wherever your local recordings are set to save). You might find a video file with part of the meeting up to when the disk space ran out.

2. Cloud Recording (if available): If your account has cloud recording enabled and you selected it for this meeting, Zoom might have saved the complete recording up to the point of interruption on the cloud. Sign in to your Zoom account, go to Recordings, and check if it’s available there.

3. Clear Disk Space and Restart Recording: If you urgently need more space to complete recording, delete unnecessary files or move some to an external drive/cloud storage. Once space is available, start recording again if the meeting is still ongoing.

In the future, enabling cloud recording (if available) can avoid such issues, as it bypasses local storage limitations.