Login “hangs” on iPad Pro iOS 17.3

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Trying to login to my Zoom app on my iPad Pro (12.9”, 4th Gen) running iOS 17.3. Whether I use default Face ID or enter my password, I get the “spinning wheel of death” (the 8 point asterisk). Zoom never logs in, never gives a “wrong password” or other fail message. It just spins and spins and spins. I can log off & log on with my iPhone, Mac desktop & Windows laptop no problem. It’s ONLY on the iPad that this issue is happening, and it started after I installed iOS 17.3.

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!