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Linux user doesn't have access to chat with right-click action

jakenn2008
Newcomer
Newcomer

My strange problem is that when a Linux user tries to right-click on the host/co-host video/tile, they do not have an option for "chat" like the users of Windows or macOS.  It seems to be specific to the Zoom Pro account that I have, but when checking this out on another Zoom Pro account, the Linux user does have the option to chat when right-clicking.  So it must be in one of the settings on my Pro account.  But how could a setting permit this feature (right-click has "chat") for two operating systems (Windows and macOS) and not the third (Linux)?  I've gone through all the settings and can't see any that directly effect chat not being available in a right-click operation.  Anyone have a suggestion?   Thanks, John

2 REPLIES 2

leoj9
Newcomer
Newcomer

I can chat with host using the latest 6.5.3 (2773), maybe you can try that.

jakenn2008
Newcomer
Newcomer

Thanks for the reply, but the issue is that Linux uses can't get the right-click menu for chat by clicking on a user's video, with just our group's Zoom account.  No problem with other Zoom accounts.  They can chat with the host using the chat icon, but they should also be able to start a chat with the right-click procedure.  Thanks.   John