Licensed Users Display Names

[Lyn47]

My nonprofit has purchased 6 licenses. Each license has been assigned to a facilitator. When each facilitator signs in to host a meeting, their display name is mine, not theirs. I know they can change the display name and they do, but why does zoom not display their name?

I will note that the email for the overall account is mine, not theirs. So when they sign in they use that email. I don’t know how to enable them to sign in using their own emails which are attached to their licenses.

Thanks for any help you can give me.

[FarioConsulting]

Does your company use a Directory Service integration with Zoom?
If so, the issue may be linked to the directory service integration where the account's primary contact (in this case, yours) is automatically populated as the meeting host.