Registeration - How to use the new display name field on the form as the profile name in the meeting

[Anon12345]

Hi,

The meeting registration details defaults to First Name, Last Name and Email BUT it then uses the First Name and Last Name as the Display / Profile name, I do not want to enable attendees to change their display name but neither do I want to be sharing their full names as I don't think for personal or privacy reasons for some that might not be what they want.

I do want add a custom field to the registration form to ask for their chosen display / profile name. This I can do.

How though I do I get Zoom to use the new display name entered on the form as the profile name please?

Or if Zoom can be set to use the the First name followed by just the first letter of the last name from the registration form for the profile name that would be fine too.

Thanks in advance for any suggestions Again I do NOT want to allow them change their display name after joining the meeting. When its a registered meeting and they are sent the full link it doesn't prompt for them to choose their display name before joining it brings them right in.

[AllanDC]

Hi there,

When a participant joins a meeting that required registration, they will use the first and last name they entered in the registration. However, if the email address used in the registration is under a Zoom account, once they join while logged in on that account, the display name in the Zoom profile will be used during the meeting.

The ability for the participants to rename themselves is set in your Zoom Personal settings. As long as it’s disabled in your Zoom settings, your participants won’t be able to change their display name when they joined your meetings.

Reference:  https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065345

[Anon12345]

Hi the particular attendee was logged into their zoom account, there were a over 50 of attendees and very one had first and last name displayed it seems unlikely that no on else was logged in. 

However with the email address can an attendee check what the email registered was in case there was a typo? Also is it case sensitive?  Thanks in advance

[Anon12345]

Hi there, thanks for the reply the attendee WAS logged into their account

The account IS the same one that they registered with, as verified by checking the email address the confirmation email was sent to. 

The way you explained the expected behaviour in your reply makes sense but that isn't how it is behaving.

Is there a different setting that could be influencing it? 

This is my 3rd attempt to reply to your suggested solution but the reply isn't appearing so apologies if all 3 appear eventually - newbie.

[Anon12345]

The attendee was logged in to their zoom account, when you say if the email on the account matched the one used on registration is that case sensitive? Is there a way the attendee can see the email address they put on the registration form to check.  Its the same account unless there was a typo in the email on registration or must it be viewed and amended by the meeting organisers?