Is institutional account free to use zoom?

[Ysun_hsph]

Hello,

I am a employee at Harvard, I can sign-in zoom website with my Harvard account. However, I can only set up a meeting with 40 min time limit. Shouldn't scheduling meetings without time limit be free for Harvard account?

Best regards 

[jdott16 · Accepted solution]

Hello,

This would be a question for one of your Zoom account admins. I would advise reaching out to an admin to verify your license which will further inform you of what your time limit should be. 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

[Ysun_hsph]

Hello Jake,

It seems that my account has been reset by click a 'SSO' button. Now should be able to schedule meetings without time limit.

Thanks,

Yeping