cancel
Showing results for 
Search instead for 
Did you mean: 

Ipad mini 6 external camera not working

Onyx550
Newcomer
Newcomer

I have a usb-c adapter that has hdmi usb-c and USB A I plug it into the iPad mini 6 and plug in the external camera but it doesn't work in zoom only in facetime but I want to use it on my iPad mini 6 I don't want to keep taking my laptop with me everywhere I go but I need a external camera to get a room full of people and to connect it to the TV which works fine on the TV can someone please help me find a way to get my external camera working thanks

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

At this time, external cameras are not officially supported in Zoom for iPad - this very well may change in the future. While iOS/Facetime may already support external video peripherals, this functionality also has to be implemented at the app level.

 

Please submit a formal feature request via Zoom Support to get some development traction behind this! The more that a feature is requested by users, the more likely Zoom is to implement it in the future.

 

 

Some background reading:

https://www.reddit.com/r/Zoom/comments/16oipbe/external_webcam_support_on_ipad_ipados_17/ 

https://discussions.apple.com/thread/255154069 

 

View solution in original post

7 REPLIES 7

bstrelko
Community Champion | Customer
Community Champion | Customer

At this time, external cameras are not officially supported in Zoom for iPad - this very well may change in the future. While iOS/Facetime may already support external video peripherals, this functionality also has to be implemented at the app level.

 

Please submit a formal feature request via Zoom Support to get some development traction behind this! The more that a feature is requested by users, the more likely Zoom is to implement it in the future.

 

 

Some background reading:

https://www.reddit.com/r/Zoom/comments/16oipbe/external_webcam_support_on_ipad_ipados_17/ 

https://discussions.apple.com/thread/255154069 

 

OK so I'm trying to get a room full of people I don't know if the iPad mini 6 camera can get a full room of people and I know how to connect it to the TV but I also need to figure out how to get it to charge at the same time as it's connected to the TV I have a adapter with USB c ports but it doesn't charge when I plug it in when connected to the TV 

bstrelko
Community Champion | Customer
Community Champion | Customer

Do you have the exact model of the adapter you're using?

Anker 341 USB-C HUB is the adapter I have for my pc but it works on my iPad as well but the external camera doesn't work in zoom and I can't charge the iPad as well with it I don't know if I have the right adapter? 

bstrelko
Community Champion | Customer
Community Champion | Customer

The Apple OEM adapter will work - not to say that all others won't, but the Apple-certified one is specifically built for this purpose and will provide power delivery via the USB-C port while the HDMI port is simultaneously in use.

 

https://www.apple.com/shop/product/MUF82AM/A/usb-c-digital-av-multiport-adapter

So I can connect a external camera to the apple adapter and connect a charger to it and they both work? 

bstrelko
Community Champion | Customer
Community Champion | Customer

With this adapter, you could do what you were describing a few comments back - you could connect an HDMI cable to the TV and charge at the same time.