I need help converting a Zoom Video so it plays but it just doesn't do it! on Windows 10

[mystiky]

I recorded a video presentation (I was a participant, and I was GRANTED permission to record it.

Upon the ending of it, I went into my Zoom Folder and see a 281,000KB file with the filename, but when I click on it, nothing happens!

I tried to manually convert it by opening Zoom, and then going to Recordings, but there is nothing shown.   Remember, I was not the host but a participant.

What can I do?!?!?!  Very important information there, but I cannot access it.  I have the latest WIndows 10 with plenty of firepower in both graphics, HD speed and etc.

Please see attached file.

[Arps]

Hello!

Check out this support article on converting local recordings.  You can do it from opening up the Zoom client as well.

https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-local-recording-issues

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick