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Sound cuts out Zoom on everything

SoundNotWorking
Newcomer
Newcomer

I have a new computer with Windows 11, fully updated and audio drivers are up to date (Yes I checked each of the three that come with Windows 11 ASUS), I have no sound enhancements on or spatial sound. My speakers work perfectly for videos, etc. on my computer, and on youtube. I just downloaded zoom, made sure I had the latest version (I uninstalled and installed 3 times to make sure it wasn't a weird installation issue). I tried three of my headsets, all brand new and they work on my other PC without issue. I also tried the speaker, with no headset.

 

The problem: I go to do an audio test in zoom and the sound plays for 2 seconds and cuts out, then I try to test again and it doesnt do sound at all. Only zoom has the sound issue, I checked my computer, youtube videos, etc. I also did every test for sound in Windows settings, and let it check for issues. There are no issues, I have tried everything except reinstalling the drivers for the audio, but the audio works on everything BUT zoom.

 

Help!

1 ACCEPTED SOLUTION

SoundNotWorking
Newcomer
Newcomer

I figured it out. I tried EVERYTHING...ASUS has a control center,

shut off the AI powered speaker thing and boom, sound!!!!

View solution in original post

2 REPLIES 2

SoundNotWorking
Newcomer
Newcomer

I figured it out. I tried EVERYTHING...ASUS has a control center,

shut off the AI powered speaker thing and boom, sound!!!!

It works!

 

Thank you.