Blue Screen in Windows 11 when converting a zoom recording | Community
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Newcomer
August 24, 2023
Question

Blue Screen in Windows 11 when converting a zoom recording

  • August 24, 2023
  • 1 reply
  • 0 views

For the past few months (it WAS working before then) I have had consistent BSOD's every time I try to convert a zoom recording. Typically, it will start converting, then BSOD somewhere between 10-40% of the conversion.

 

I have 12G of onboard RAM on my video card, 32G on the computer and 100's of free G space on my several hard drives. I've tried moving the recording folder to my C: SSD, but still get the BSOD.

 

Suggestions are welcome. Thank you.

1 reply

hofendisAuthor
Newcomer
August 24, 2023

Just an update. I copied the meeting folder to my old Windows 10 laptop and the recording successfully converted. So the issue is definitely with Windows 11 (OS and all drivers 'have' been updated to their newest versions - so not an out-of-date driver conflict).