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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I do not receive the verification code

bakhshi01
Newcomer
Newcomer

‎2023-08-29 12:45 PM

I have been using zoom as a user (vs. an admin) from my laptop with no issues (my email is my user-id). 

I just downloaded the app on my iPhone and tried to logon to it. The app sends an email with a verification code to my email (which is teh same as my user-id) but I never receive an email with the code. And yes I checked my spam folder as well. Any suggestions as what I should do next will be greatly appreciated.

 

Thanks 

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3 REPLIES 3

joost_ringoot
Newcomer
Newcomer

‎2023-09-06 11:56 PM

I have the same issue,
I created a new user, even that one does not receive a password reset email

fsoto
Newcomer
Newcomer

‎2023-09-27 11:14 AM

I'm having the exact same issue. 

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StudioKiK
Newcomer
Newcomer

‎2024-04-13 05:51 AM

I get the darn verification code but when I click on box one to enter the code in the app it doesn't bring up a keyboard.  There's no paste option and nothing in the email that sent the verification code.  Bloody frustrating... Please fix this Zoom!  I was just about to go pay for a plan, but if I can't use Zoom App on my Iphone or Ipad, what's the point?

 

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