I’d like to request that 1080p video quality be made available for Pro account users.

[nunopires]

Hi Zoom Team,

I’d like to request that 1080p video quality be made available for Pro account users. As a solo entrepreneur, upgrading to a Business account with 10 licenses is a huge and impractical jump, given that I only need a single license but still require higher video quality for professional meetings.

Many solo entrepreneurs and small business owners rely heavily on Zoom for their meetings, and 720p can be limiting in today’s standards. Competing platforms often offer 1080p without such restrictions, making it harder to justify remaining on the Pro plan.

I believe adding the option for 1080p on Pro accounts, even at an additional cost, would be a huge benefit for independent professionals who need high-quality video without being forced into a multi-license business plan.

Thank you for considering this!

Best regards,

[jdott16]

Hello,

Please see my response here for the next steps with this request: https://community.zoom.com/t5/Zoom-Meetings/Feedback-to-Zoom-for-FULL-HD-Videos-on-the-PRO/m-p/21014...

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

[AndyCarluccio]

Good news, as of October 20th, it's now possible for Zoom Pro customers who have a Zoom Events Platform subscription to get 1080p access!

A key pain point we’ve heard from creators using Zoom in remote contribution workflows is our resolution policy, which today enables 720p access to Pro customers and 1080p access to business customers who pay for 10 license. Both enablement pathways require a support ticket to be sent to Zoom.

Starting the week of October 20th, customers who add any Zoom Events Platform subscription to their Zoom Pro plan (or higher) will be unlocked for 1080p access in their meetings and webinars, even if those calls are hosted outside of the Zoom Events ticketing platform. In other words, an individual producer who uses Zoom Meetings to bring in remote guests can add a Zoom Events subscription (either Zoom Sessions or the full Zoom Events subscription) to their account, and immediately get 1080p access available to enable instantly without a support request. This policy will also retroactively apply to existing Zoom Events Platform subscription holders, but may take some time to apply to all accounts.

The attendee ticketing capacity purchased does not impact this activation pathway, and again, the 1080p access would be available outside of the ZE platform as well (on your base meetings license that doesn’t count to any attendee limit). Note that non-subscription ZE platform licenses (such as OTP or PPA) are not included in this activation pathway.

Don’t forget that the Liminal Apps including ZoomISO and Tiles can also be activated via the Zoom Events platform as well.

In summary, we’re significantly reducing the cost of 1080p access, requiring only a single paid account, and removing the support ticket process for this new enablement pathway.