picture of myself changes to pixilated suddenly 4-... - Zoom Community

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i thought my camera had gone bad. replaced it and same thing happens:

mid-meeting, randomly, the picture (of myself only) changes from normal to pixilated and wider angle.

if i 'switch camera" back to built in camera and back again to external camera, the picture corrects.

then , randomly, the same error happens suddenly. usually 4-5 x/ hr.

help please

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