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I can't use my paid account. When will the problem be solved?

Livahna
Newcomer
Newcomer

Why is my paid account suddenly limited to 40 minutes? 

I have the same problem since friday (january 21st). When will Zoom resolve this problem? 

3 REPLIES 3

bellepurple
Explorer
Explorer

same here. reported since 21st January and yet getting any updates. Annoying and frustrated

I still have the same problem. I paid but I don`t have the service. I don´t know what's happening.

SusanEA
Newcomer
Newcomer

I just tried to schedule a monthly Committee meeting as am having the same 40 minute restriction, when will it be resolved