About bellepurple

bellepurple · 2022-02-06 04:48 AM

Made multiple reports since 21 January 2022 and my PRO account remain as BASIC. All my meetings auto ends at 40minutes mark. Zoom auto deduct this month subscription without fixing my problem. How can I resolve this?

bellepurple · 2022-01-24 12:32 AM

It's been 3 days without any updates. When is this going to resolve?

bellepurple · 2022-01-24 12:31 AM

same here. reported since 21st January and yet getting any updates. Annoying and frustrated

bellepurple · 2022-01-21 08:08 AM

Sent a report from the Zoom app > profile picture > HELP > report problem finger cross and wait for their replies

bellepurple · 2022-01-21 08:01 AM

I'm not sure what to do now except waiting for the next day. Hopefully it is just an internal error or there is an error in refreshing their annual billing system.

bellepurple · 2022-01-21 07:29 AM

same problem here. check the billing and it stated I have a proration credit.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Pro acct change to BASIC acct unsolve [since 21/1/2022]

Re: My Zoom account suddenly changed from Pro to Basic

Re: I can't use my paid account. When will the problem be solved?

Re: My Zoom account suddenly changed from Pro to Basic

Re: My Zoom account suddenly changed from Pro to Basic

Re: My Zoom account suddenly changed from Pro to Basic

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Communication

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Business Services

User Statistics

User Activity

Pro acct change to BASIC acct unsolve [since 21/1/2022]

Re: My Zoom account suddenly changed from Pro to Basic

Re: I can't use my paid account. When will the problem be solved?

Re: My Zoom account suddenly changed from Pro to Basic

Re: My Zoom account suddenly changed from Pro to Basic

Re: My Zoom account suddenly changed from Pro to Basic