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I can't add a person as a co-host

alinasait
Newcomer
Newcomer

‎2023-12-06 09:49 AM

I use zoom everyday so I have lots of regular sessions. I can't add one person as an alternative host/co-host, it says: 'One or more of the people you want to add are alternate hosts or are not members of this account. To continue delete: name' 

 

what's wrong? the 2nd person has definitely got an account. How to fix this?

 

thanks in advance 

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