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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I Have lost mi account

franciscaj2
Newcomer
Newcomer

‎2023-03-18 09:47 AM

I currently have a zoom pro account, but I decided to change the user email, and by doing so I have lost all my information: my meetings, recordings, everything. And they have also lowered me to the basic plan.
When I tried to change the email again, he tells me that I can't use the old one because it's busy.

1 REPLY 1

SamathiTha
Newcomer
Newcomer

‎2023-04-05 06:36 PM

I encountered the same problem as you.

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