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I Have lost mi account

franciscaj2
Newcomer
Newcomer

‎2023-03-18 09:47 AM

I currently have a zoom pro account, but I decided to change the user email, and by doing so I have lost all my information: my meetings, recordings, everything. And they have also lowered me to the basic plan.
When I tried to change the email again, he tells me that I can't use the old one because it's busy.

1 REPLY 1

SamathiTha
Newcomer
Newcomer

‎2023-04-05 06:36 PM

I encountered the same problem as you.

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