cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

How to turnoff automatic updates

IT_Tropolis
Newcomer
Newcomer

Hi:

 

I want to turnoff automatic updates for the Zoom client.  I found this article: https://support.zoom.us/hc/en-us/articles/4413422750861-Automatic-update-release-frequencies

 

However, the local Zoom app does not have the referenced checkbox "Automatically keep Zoom up to date."  at Settings > General page. 

 

How to turn off auto updates?

 

Thank you!

Bob H.

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi bob h,

 

i followed the instructions in the support document.

'How to enable automatic updates and set update cadence
By default, automatic update is enabled in standard installation packages (EXE, DMG), and disabled in mass distribution packages for managed systems (MSI, PKG). This can be manually controlled in the desktop client settings.

Sign in to the Zoom desktop client.
Click your profile picture, then click Settings.
On the General tab in the Zoom Updates section, click the check box to enable/disable Automatically keep Zoom up to date.
Click the dropdown menu to select how often you would like to have updates installed:
Slow: (Default) Provides fewer updates and better stability.
Fast: Provides the newest features and updates.'

 

please see attached screen print.

 

thanks,  eliot

 

on my windows client