How to turn off notifications for non-Zoom calendar events?

[John_M]

Hi, Zoom Community,
I get Zoom pop-up notifications on my Windows 10 desktop for every event on my Google calendar. I only want Zoom to notify me about Zoom events. How can I turn off Zoom's notifications for the non-Zoom events??
Thank you!

[KariH]

Same problem here!!!  Where is the solution???

[Rosetwig]

I have the same problem in MacOS -- I'm seeing non-Zoom events from my Google Calendar showing up as scheduled meetings in Zoom. Verrrrrry annoying. Anyone else dealing with this issue? Thanks.

[teacher123]

Did anyone ever find a solution to this? It's driving me bananas!

[CarlaA]

Hi everyone! 

Please send a screenshot of what you are experiencing so that we may better understand and find a solution. Thank you! 

Carla, 
Zoom Community Team

[teacher123]

Here is an example.  I have a regular task or meeting on my google calendar, but I get a pop up zoom notification on my screen as a reminder.  All of my events do this even though they are not zoom meetings.  No matter what I'm doing on my computer I get the notification.  Hope that helps!

[scubadiva]

Thanks for the reply.

How do you send a screenshot of a noise?

The problem: When Zoom is integrated with a calendar (e.g. Google in my case), there is a notification sound for everyon NON-Zoom event. 

As an online therapist, this is NOT ok. But I need the integration for my client bookings.

So many of us are requesting this. Please do something... It can't be that hard?? 

[Rosetwig]

Carla,

In the screen shot above, the event "Chance to come over" is a doggie play date, not a Zoom meeting. Basically, the way I think Google Calendar integration ought to work is that Zoom should only show upcoming events from my Google calendar that actually have a Zoom meeting link attached to them. Doesn't this make sense?

Thanks, Laurance

[CarlaA]

Hi @Rosetwig @teacher123!

After reaching out to our subject matter experts, I can confirm that this is expected behavior. The calendar and contacts integration integrates your entire calendar into the Zoom client. If you would only like meeting reminders for Zoom events, then you should disable the calendar and contacts integration in your Zoom profile.

Here's how: https://support.zoom.us/hc/en-us/articles/360000488243-Using-calendar-and-contacts-integration

If you would like to see this feature in the future I encourage you to submit this idea within our https://zoom.us/feed submission form! The information will be passed along to the relevant product team for review.

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!

[scubadiva]

Please allow us to TURN OFF NOTIFICATIONS for NON-ZOOM calendar events. Or at least turn the sound off.  URGENTLY needed as I am a therapist and they pop up in the middle of sessions and I have no way to control it. Thank you.

[andyishere]

This is the dumbest thing I have ever heard, just integrated calendar, now I have two reminders one from my actual calendar app and another from zoom. Would make you people think people would want double reminders rather than just zoom reminders. I am in UX and I would fire the guy that told you this is "expected behavior".

[jeremybsinger]

While I am giving zoom presentations, I am constantly getting popup notifications from Zoom's email client, with no way to turn them off.

The only solution that Zoom gives me is to sever connection with the email client and calendar, an contacts completely, which means there is no zoom integration at all.

Zoom should be able to understand when a notification is coming from zoom.  I consider this a bug.

My audience should not be seeing popups from Facebook, medical appointments, etc. while I am giving a Zoom presentation.

Again, I consider this a Zoom bug.

[RN]

Hi @jeremybsinger are you referring to Using the Zoom Mail client?

You can turn off push notifications, clicking into the Mail tab within the Zoom Client, settings , email preferences, general, push notifications: off. 

 

 

[jppazsoldan]

What just started happening to me (MacOS) is that Zoom sends non-Zoom push notifications from my calendar in the Notification Center (which show as a message in the right upper part of the screen).  The Mac calendar is synced with my Google Calendar, an as Zoom also is synced, I assume this is why this happens. 

I want to KEEP Zoom (events) synced so it shows Google Calendar Zoom meetings inside Zoom (that allows you to connect to the link from within Zoom) but STOP Zoom from sending notifications to MacOS (via my synced Google Calendar) of non-Zoom events.  As this creates a double notification, it has to be considered a bad design of a feature. Even some Zoom users may want this (can't imagine why as you either want calendar notifications or not, but never duplicated notifications), there should be a way to just leave Zoom events notifications (OK if those appear twice as the Google Calendar will send them too). Can you do this?

[Audrea]

This is just ridiculous that Zoom has not fixed this yet.  Who thinks that we would want Zoom to give us pop up notifications of EVERY event in our Outlook or Google Calendars?  That is what my calendar is for!!!  What is even weirder for me is that I do not have Outlook synced inside the zoom settings under mail, yet I still get them!  HOW?  WHY?  I want to SCREAM!!!!  Zoom, please fix this!!!!!!!!!!!!!!

[Louisen]

100% This is very annoying. Every other calendar app has focus options. I don't want notification pop ups all the time and should be able to control what I see and don't see. 

[scubadiva]

Amen. This is driving me crazy. I will have to unlink my google calendar if this continues, which I would hate to do for obvious reason. PLEASE ALLOW US TO TURN OFF NOTIFICATIONS FOR NON-ZOOM MEETINGS.

[Starter0861]

Agreed, this is absurd.

[CarlaA]

Hi everyone! 

I understand how frustrating it can be to receive non-Zoom-related notifications. Unfortunately, the notifications for your calendar events are all or nothing on the Zoom side, and there is currently no feature or toggle to adjust this. A feature request for this capability is on our future roadmap. We do not have an ETA at the moment, but rest assured, we are taking your feedback into consideration!

I appreciate your patience.

[JKGCFO]

The original post in this thread was two years ago, and this moderator's response was about six months ago. Has Zoom done anything to address this issue? Is there an ETA on when a fix will be rolled out?

[scubadiva]

Nada. Zero. Zilch.

[Audrea]

Any updates on the ETA of this feature?  It's been 6 months since you responded that it is on the future roadmap to fix.  It's such a simple fix too.  

[MCherv]

Adding my frustration that after over 2 years of complaints about this it still hasn't been resolved.  There is no reason for Zoom to remind me about non-Zoom meetings, these are redundant and annoying.  Please allow us to have Outlook sync without these redundant notifications.

[afteng60]

Is this still being addressed?  Syncing calendars is necessary - receiving notifications for non-zoom activities is not. 

[DawnHolly]

So after 30 min of searching the internet and the Zoom FAQs, I still haven't found an simple instruction to turn these darn notifications off!

[DawnHolly]

SIMPLE ANSWER:

go to your Profile (https://zoom.us/profile )

scroll to the very bottom and under OTHER you can delete your calendar integration with Zoom.

[Audrea]

It is not that simple and I realize you are only trying to help but you didn't read the complaints very well.  The problem with just deleting the integration is that then none of our zoom appointments would show up in our calendars when scheduled.  All we want is the option to turn off the constant pop up notifications from zoom because with the integration turned on, it gives a pop up notification of EVERY EVENT in your calendar, even NON ZOOM RELATED EVENTS.  I don't need my Outlook AND another pop up from Zoom to have to dismiss every time I have a calendar event.  I, and everyone here on this tread, want our Calendar to notify us of our events, not Zoom.

We only need the Zoom integration to push the zoom event to our calendars when we create or accept them.  Nothing more is needed from Zoom.  This would be such an easy fix on Zoom's part to give an option for us to turn this feature off.  

[alto2nn]

Have you tried it? I'm not being snarky--I thought the same thing as you, but disconnecting my calendar from Zoom is what fixed this issue for me. Zoom still knows about your Zoom events and they still show up on the home screen, just without all the other stuff you don't want there.

You'll get no arguments from me about Zoom support generally being terrible and unresponsive, but DawnHolly is actually giving you the right answer here.

[Audrea]

I did.  When you delete the email integration, zoom events do not show up on my calendar anymore.  I don't want to have to manually add them each time.  The point of all this is that it's such a simple fix from zoom to allow an option to turn off pop up notifications.  It being so simple is what makes this so frustrating on the users end.  I have switched to using Teams more and more because of this.  Zoom is about to lose a paying customer.  

[alto2nn]

Do your Zoom events still show up in Zoom? They should show there regardless, if you made them through your Zoom account. If not, I suspect you might have a different issue. My Zoom events all still show up for me without my calendar integrated.

[Audrea]

Yes, they show up in the ZOOM calendar.  But I don't keep Zoom open all the time.  So by deleting the integration, the zoom meetings don't automatically add a link to my Outlook calendar for me anymore.   

[scubadiva]

I agree 100%. This is a vital option. As an online therapist, the "pinging" of a non-Zoom event is disruptive. Please, please add this option.