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Host video hidden while presenting

Akcook
Newcomer
Newcomer

The issue: when the host is presenting and sharing video, their video is NOT the one pinned with the shared screen. When the presentation is first started the host video is shown, but as soon as anyone else speaks, the host video is hidden. Any other guest video can show on the screen with the presentation, but the hosts video will not show again ever.

The host's video does show in the gallery view but not with the presentation. The highlighted video changes to anyone other than the host when a new person speaks, but it never responds to the host speaking.

 

Device: Samsung A53, galaxyS8, galaxy S25, and Motorola Moto G 5g. Each phone was kept up to date when used.

 

Timeframe: this has happened consistently for 2 years.

 

Attempted troubleshooting: logging out and back into the meeting... does nothing. Updating app... not helpful, as i end up missing the meeting so can't say it helps anything,  and the problem always returns. Forced stopping app and restarting... resets to the host but host is hidden as soon as anyone speaks.

This is an Android app, so I can't do much more.

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