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Help please

isabelleoliva1
Newcomer
Newcomer

Trying to record a video with ppt and cannot get my picture as a presenter  on the screen. 

3 REPLIES 3

RobertS
Contributor I
Contributor I

try this: https://support.zoom.us/hc/en-us/articles/360025561091-Recording-layouts#h_01EJEZN7YK0HGBZ4YT10NXM8M...

Interpretation = live translation by people for people
We specialise in organising and running events with interpretation.
Robert
email: roberts@onlineinterpretersworldwide.com
www.onlineinterpretersworldwide.com

Hi Roberts,

I am a Project Manager in a web development company I want to record some videos using zoom and want to upload my client's website which is developed by my team. I am using paid zoom version, but the problem is, when I record a video and try to save it in my system then it denies and show an error.

Just make sure that you are uploading the correct file that your player has the corrects codecs.

 

To do this try playing the recordings in your player outside the website. I this works, then you probably have an issue with access rights  What player are you using?

 

 

Interpretation = live translation by people for people
We specialise in organising and running events with interpretation.
Robert
email: roberts@onlineinterpretersworldwide.com
www.onlineinterpretersworldwide.com