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FIXED/Camera Flickering & Zoom freezing/FIXED

BarbaraDgl
Newcomer
Newcomer

Just to update on this - the very last thing I tried fixied the issue. It was the USB port that the camera was plugged into. I don't know why this occurred, maybe something got knocked - I haven't a clue 🙄 but suffice to say using a different port for the camera fixed the issue.

 

 

Hi,

Dreadful flickering has started in the past two days. I have tried the solutions as recommended in the thread Solved: Re: Camera flickering - Zoom Community  however, it doesn't work for me.

 

  1. I've checked my camera on other platforms and it is fine;
  2. I use Win version 10.0.22621 (Win11)
  3. I've checked for driver updates too and all good there.
  4. I joined a meeting via the cloud platform thinking it might just be the desktop app. Still flickering.
  5. I uninstalled the app and reinstalled, meaning I'm on the latest version. Still flickering.
  6. I use a LOGI HD1080p

 

Could Zoom please do something about this. It is awful having to deliver training when my students can't even see me.

 

Update:

Since installing the latest version, zoom now freezes and is unresponsive. 

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @BarbaraDgl welcome to the community! Could you please share the Zoom version that is causing the freezing and unresponsiveness? 

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Zoom Community Moderator
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