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Enabling/disabling recording privileges through ServiceNow

bhenrick
Explorer
Explorer

‎2022-06-09 10:17 AM

Is integration with ServiceNow available beyond being able to create tickets. I work for a company that has very strict policies around recording meetings and we want to be able to create a service flow in ServiceNow that would enable and disable recording privileges per user/by request.

For example, a user needs to record a one-time meeting, the request is submitted in ServiceNow and if the request is approved in ServiceNow the process to provide recording privileges would be automated within ServiceNow with a hook into Zoom and 24 hours after the meeting has ended the recording privileges are automatically removed.

 

I originally posted this on the Developer forum and was told it should be posted here instead.

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