Enabling Virtual Background

[nathaneafl]

When I try to add, a virtual background image, the system is telling me that it has been disabled, and to visit my settings to enable it, but it IS enabled in my settings. 

[Rupert]

Hi,

This is referring to your web settings at https://zoom.us/profile/setting 

The settings in your account profile online will determine what can be used in your client.

If your account is part of an organization, Virtual Backgrounds can also be disabled by your account administrator.

Hope this helps.

Rupert