Dual Monitors

[DaveSell]

Dual Monitors is not an option in my settings. I use an Owl device for hybrid classes and want to put the gallery view on one screen and have the shared power pint on the other

[Frank_TB]

Hello,

Here is the Zoom support article that details how to use dual monitors.

https://support.zoom.us/hc/en-us/articles/201362583-Using-Zoom-desktop-client-with-dual-monitors 

To enable the dual monitors feature for your own use:

1. Sign in to the Zoom Client.
2. In the top-right corner of the Zoom Client, click your profile picture then click Settings.
3. Click the General tab.
4. Select the Use dual monitors check box.
   
   

Regards,

If my reply helped, don't forget to click the accept as solution button!

[DaveSell]

Thanks for responding. Therein lies the problem. When I click my profile picture, settings is not an option. If I go to settings on the left side menu there is no option for dual monitors. 

[Frank_TB]

Hello,

It sounds like you are trying to do this on a web browser.

You need to do this in the desktop client.

 

Please share your workflow and client version.

Regards,

If my reply helped, don't forget to click the accept as solution button!

[Frank_TB]

Happy to help.

If my reply helped, don't forget to click the accept as solution button!

[RockyG]

I don't have the dual-screen option

I go to Settings - General and "Appearance is the top item"
There is no "enable dual monitor mode"
I have my own paid account and it used to work.