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2025-12-01 12:51 PM
Within the last 3 weeks, we suddenly have multiple users report that the microphone on Jabra Speak2 75 no longer works. The odd part is, EVERY other app we test works just fine. Only Zoom is having the issue? Any thoughts? We did make sure they are on latest firmware.
- They have been in use for almost a year before we started hearing some issues. It seems like it changed in the last month, as we had not heard of this behavior and suddenly now we have 4 tickets open.
- All of ours are using the wired USB going straight into either the laptop USB or the USB on the monitors.
- Zoom Workspace Version 6.6.6 (19875)