Domain error - 100006000

[Cosmia]

I tried to sign in via SSO and now the domain name I used (that doesn't exist) prefills the domain of every meeting I try to join, and I get an error message (100006000).

I was invited to speak at an event and the organiser said that I needed to create an account to access the meeting, and that she would add my domain to the whitelist. My company doesn't use Zoom but when I first tried to access the meeting, the link it didn't work - so I tried the SSO log-in instead, adding my company name (for example ABC company) as the domain. This also didn't work, but now every subsequent external meeting I try to join replaces the correct domain with my company's (e.g. the meeting is for xUniversity.zoom.us and it loads in my browser as ABCcompany.zoom.us, even though my company doesn't have a Zoom domain or SSO login). I've cleared my cache and cookies but I can't find a way to make Zoom forget this fake domain. Help?? (Please!)

[Creola · Accepted solution]

Hello @Cosmia ,

I would suggest uninstalling all Zoom files from your computer using the clearzoom.exe file in this article https://support.zoom.us/hc/en-us/articles/360062306851-Troubleshooting-screen-flicker-when-sharing-a...

Once done, restart your computer then do a fresh install from www.zoom.us/download

[Cosmia]

Thanks SO much! That worked 🙂

[ErpanjanYasen]

Hey, I having same issues here.  I tried multiple solutions  including 1) uninstall and reinstall 2) authorizing kernel extensions but none of them worked. I even checked my network connection by logging in zoom meetings from my other devices, it was all fine. What should I do?  (MacBook user)

 

[leonchan]

Hi,

Fellow Mac user with the same issue here. Uninstalling and reinstalling was not enough and iPad/iPhone can log in no problem. May I ask if you have resolved the issue yet? 

[ErpanjanYasen]

Hey, I have fixed the problem. Although, I don't know how it happened. Perhaps, Zoom technical team got my reporting emails.  

[ehshi]

how did you fix it?

[ehshi]

I have the same problem under linux , and even uninstalling ( I even purged the configs) and reinstalled it , still having the smae isssue . even the update check on about window , shows failure and when I click on Manaul update , it tries to open XXcompany.zoom.us/support/down4j

[willjoe]

How to fix Zoom error 100006000?

As this error code is not listed on the official website of Zoom but we have gathered some workarounds to fix this. You can also follow them to fix this error code.

• Check your Internet connectivity properly.
• Install the latest version of the Zoom app.
• Recreate the meeting.
• Check if your antivirus software is blocking the application.
• Delete the cache of your system.

Regards,

Willjoe

[DiegoS]

 In Ubuntu 20/22, through proxy, the same problem has been happening for a couple of months.

Editing ~/.config/zoomus.conf, changing conf.webserver=https://us04web.zoom.us to conf.webserver=https://zoom.us results:

 Without proxy works fine in both cases. On Windows with the same proxy, works fine. What is wrong in Ubuntu?