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Disabling participants from downloading recordings

terrim
Newcomer
Newcomer

Hello, I've disable the "allow viewers to download video", however, when sharing my video, it is still able to be downloaded. Any help is appreciated.

 

4 REPLIES 4

yogijosie
Newcomer
Newcomer

Same problem. Did you figure anything out with this?

 

terrim
Newcomer
Newcomer

Not yet. Still working with Zoom support. On my own tested the link on an email completely separate from any of mine and the download button was NOT there.

I think I figured it out. Account Management >> Account Settings >> scroll down and it says CLoud Recording Downloads. Turn that off.

Yes. I did that. However, when I test it, I can still download. I had to send the link to a completely outside email in order to "confirm" the link could not be downloaded.