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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Recording problem. 3 participants. Recording has 3 audio but only 2 video

HelenPortus
Newcomer
Newcomer

‎2025-10-01 02:47 PM

One video not recorded. 

Topics:
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1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

‎2025-10-02 10:15 AM

Hello @HelenPortus 

 

You will need to reach out to Zoom support for this to be investigated. The community won't be able to assist as you will need to share more details about the issue to Zoom support.

 

I hope this helps and if this answers your question please make sure to mark this as a solution.

Thank you,
Jake

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