Disable pressing 1 before connecting from call out

[RyanSaunders]

I have Call out enabled for our Zoom accounts, and I have the setting Require Call Me users to press 1 before being connected to the meeting? set to Never and locked at the admin level, but when within a meeting, the options for inviting people to join via Call out has the two invite options enabled but unclickable (Require greeting before being connecting and Require pressing 1 before being connected). How can I disable these options? I am an admin.

[RyanSaunders · Accepted solution]

The answer can be found in the article: Inviting others by phone (call out), which says:

• Invite Options
  • Require greeting before being connected: Play a generic greeting before the invitee joins the meeting.
  • Require pressing 1 before being connected: Prompt the invitee to press 1 before they can join the meeting.
    Note: These options are both required. Contact Zoom if you need to modify or disable these options.

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So it looks like you have to contact Zoom to disable these options.