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Current Version Unavailable?

JJ_Campbell
Newcomer
Newcomer

I'm getting a message that I need to update to version 5.17.5 or newer.  However, when I download the update, I get version 5.16.6.  How do I get 5.17.5?

1 ACCEPTED SOLUTION

storyhub
Community Champion | Customer
Community Champion | Customer

You did not state which device you are using. Windows is now 6.3.11, IOS is now 6.3.10. Strongly recommend updating to the current version.

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2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

You did not state which device you are using. Windows is now 6.3.11, IOS is now 6.3.10. Strongly recommend updating to the current version.

The update Webpage was, at least to me, confusing. I saw the 6.3.10 link but it was called Zoom Workplace which was not the name I was used to, and I thought it was a different product.  Below that was a button for Windows which kept downloading the old version.  I uninstalled and reinstalled and got the newest version.  Thanks for your help.