Crackling audio randomly begins in live fitness classes using PYLE mixer and wireless headset

[sueyoga]

HI there, I've been teaching online fitness over ZOOM since March 2020.  In 2023 crackling began in my classes (which I can hear and become aware of when I listen to the recording).  I set myself up with mixer/wireless headset in 2021 and had zero sound issues for two years.  All the settings were made as per an expert and were flawless.  Now, like forexample tonight, the 5:15 pm class is perfection, no crackling.  The 6:00 pm yoga class begins crackling at minute 14 and continues for the rest of the 45 minute class.

I have had my audio drivers reinstalled twice  -i use realtek audio

I have used different web browsers as recommended (Chrome, etc.)

I have bought new wireless headset and new mixer 

I have changed volume levels.

I have read several community discussions about changing settings and have tried pretty much everything.  It's so random.

Does anyone have help?  Anything to suggest?

[bstrelko]

Are you able to monitor the sound coming out of the mixer locally (before it hits Zoom) to ensure that the issue isn't upstream?

As wireless communications are susceptible to all kinds of interference, testing at time X vs time Y is not always guaranteed to yield the same results. Additionally, PYLE is some of the lowest quality audio equipment on the market - yes, speaking from experience as a pro audio expert who has thought 'how bad can it be?' Very bad.

I would suggest plugging headphones into the mixer (not your computer) to make sure the audio coming in is clean during your next class. If there is a discrepancy for far-end participants, we can isolate the issue to anything at or beyond the mixer's USB output (including your computer, Zoom, etc).

[Fit-Cut-Pro]

Hello online fitness trainer,

I'm going to try and help you.

First, I highly recommend that you use our special workout timer and overlays Zoom app, especially made for online workouts, it will really upgrade your fitness classes - you can get it here:
https://marketplace.zoom.us/apps/4cApKG12TJW21YzHCn3sYw

Secondly, you are welcome to reach our support team after signing up (after installing the zoom app, opening the meeting and the app, click on out logo), and we will personally help you figure out the tech problems you after facing.

We are helping online trainers on a daily basis 🙂