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Cloud recording from 2days ago suddenly disappeared

petrsevela
Explorer
Explorer

Ysterday was recrding there and today is not even in trash. It there any possibility to recover it?

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @petrsevela,

Welcome to the Zoom Community! We're glad to have you here.


We're sorry for the inconvenience. Our engineers have identified the issue, and it should now be resolved. Kindly refresh the app and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @petrsevela,

Welcome to the Zoom Community! We're glad to have you here.


We're sorry for the inconvenience. Our engineers have identified the issue, and it should now be resolved. Kindly refresh the app and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?