Erroe 2001 - All zoom clips have been wiped

[Conorm16]

I've been recording zoom clips all morning to send to my clients. I finished one recording and It came up with that error and now all of my recording have disappeared. I've tried everything and even recording from the past month are all gone. How do I get them back ASAP

[MGSR · Accepted solution]

Hello @Conorm16,

Welcome to the Zoom Community! We're glad to have you here.

We're sorry for the inconvenience. Our engineers have identified the issue, and it should now be resolved. Kindly refresh the app and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.

[MGSR]

Hi @Conorm16!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

[Conorm16]

I have been recording clips all morning and once I ended a recording to a clip, that error code came up and now all of my clips have been wiped from my account.