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Cloud Recording download after cancled subscription

steffw
Newcomer
Newcomer

‎2023-10-23 02:36 AM

Hello, I have a question.
My Zoom account belongs to a company, this company has cancelled the membership. I forgot to download an important webinar recording from the cloud with my account.
Can the admin reactivate my account only? Or can I remove my account from the assignment and once again upgrade it for a month? The company does not want to reactivate all accounts again, that would be too expensive.

 

Thanks in advance!

-----

and again in german, since this is my first language:

 

Hallo, ich habe eine Frage.
Mein Zoom Account gehört zu einem Unternehmen, dieses hat die Mitgliedschaft gekündigt. Ich habe mit meinem Account vergessen, eine wichtige Webinar Aufzeichung aus der Cloud herunterzuladen.
Kann der Admin nur meinen Account wieder reaktivieren? Oder kann ich meinen Account aus der Zuordnung entfernen und nochmals ihn für einen Monat upgraden? Das Unternehmen möchte nicht alle Konten nochmals aktivieren, das wäre zu teuer.

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