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Recover permanently deleted recording

ZoomUSER63
Newcomer
Newcomer

I was not the meeting host, but the recording link was shared with me to download it for offline use. Somehow, I missed downloading it, and yesterday the host had permanently deleted the recording from their Zoom account. I have the meeting link. Can Zoom recover it and share the recording with me? It was a very important meeting. I request that Zoom Team resolve this.

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @ZoomUSER63.

 

Since you are not the owner of the Meeting, you likely are out of luck. Certainly nobody here on the Community can help you, since in general we do not have access to your account. You’d have to submit a ticket to Support, but they’re likely going to tell you they can’t help you. 


Ray -- check out the GoodClix website.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Only the owner of the recording can make such a request. Zoom will not do this for you.

 

Regards