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Cloud Recording When Host Duties are Transferred?

KingsvilleLions
Newcomer
Newcomer

‎2021-08-18 06:14 AM

Why did my meeting not produce a recording? My recording option was set to cloud storage with automatic recording. I signed in and opened a meeting. After approx. 30 minutes, I transferred host duties to a participant, left the meeting, and signed out of the Zoom account. There's no recording of the meeting in cloud storage and none rendered locally when I left the meeting. The meeting would have produced a file greater than 1GB, which is the limit, but no notification was received either.

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3 REPLIES 3

Bort
Zoom Employee
Zoom Employee

‎2021-08-18 07:49 AM

Hi @KingsvilleLions 

I'll send you a private message to get more info about your missing recording. 

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ZJYX
Newcomer
Newcomer
In response to Bort

‎2021-09-25 10:28 AM

Hi Bort, I have encountered a similar issue. Do you mind send me the same message?

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Bort
Zoom Employee
Zoom Employee
In response to ZJYX

‎2021-09-27 07:01 AM

If it was a cloud recording, be sure to check the meeting host's account for the cloud recording. If you still cannot find the recording, send me a message. 

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