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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Chat not showing up in meeting controls

arwenlongsalie
Newcomer
Newcomer

‎2021-10-07 12:12 PM - edited ‎2021-10-07 12:14 PM

I am the administrator and host for my account.  I have enabled chat, enabled private chat, and made sure that everyone can chat with everyone else in the meeting settings.  However, the actual chat function doesn't show up during my meetings - the chat icon isn't in my meeting controls.  How do I get the chat icon to show up in my meeting controls for both me and my participants?  We want to chat during meetings but have no ability to do so.  I've been trying to get this to work for an hour, so any help you can give would be great.  If it matters, I have a paid account.

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ScottProfe
Participant
Participant

‎2021-10-07 12:29 PM

I don't know what the admin screen looks like, but you are enabling it for your user account too, right? 

-- Scott
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