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Zoom AI Companion2022-08-24 10:34 AM
I want to adjust a user to an Admin role, however, the documentation Zoom provides doesn't actually match the settings.
How do I change a user from Member to Admin?
Solved! Go to Solution.
2022-08-24 10:54 AM
Hi @scott_mcdonald
The default Admin role does not provide the ability to promote other users to the Admin role. You will need to:
Hope that helps, but let me know if you have any other questions.
2022-08-24 10:36 AM
The most likely cause is that you don't have the necessary permissions to promote someone else to Admin. Are you the owner of the account, or have a custom role with elevated permissions?
2022-08-24 10:38 AM
Hi Bort,
I'm not the account owner, but do have Admin permissions.
2022-08-24 10:54 AM
Hi @scott_mcdonald
The default Admin role does not provide the ability to promote other users to the Admin role. You will need to:
Hope that helps, but let me know if you have any other questions.