Cant unmute OR turn my video on...

[agtree]

When I'm in a meeting (even if I'm hosting it), if I'm on my ipad and try to turn on mic or video, I get an error message

"UNABLE TO ACCESS MICROPHONE: Allow zoom to access your microphone from device menu: SETTINGS - PRIVACY - MICROPHONE.

or

"UNABLE TO ACCESS CAMERA: Allow zoom to access your camera from device menu: SETTINGS - PRIVACY - CAMERA.

On this ipad, when I go to settings, there is no PRIVACY section, only "PRIVACY AND SECURITY." When I click on that, clicking on either MICROPHONE or CAMERA shows one option

APP CLIPS: "Applications that have requested access to the camera/microphone will appear here" but the list is empty. Thoughts? Ive deleted and re-downloaded Zoom and it's stayed the same!

[Roebee94]

I’m also having the same issue after the last update. 
Hoping for a quick resolution. 

[spolitte]

Same Issue! 

[agtree · Accepted solution]

I did a hard restart of my iPad and now it works! 

[Alix51]

I can’t get the sound to come on on my iPad. It used to connect automatically.  Now I click on connect to wifi but still no sound.

[Rich8]

I had the same issue tonight. After a lot of searching I couldn’t find an answer but solved the problem. Posting here incase it’s useful. 

By chance I restarted the device, after that the opinions in the app settings were all there. Do as that was needed was a restart