Cannot use contacts as attendees when scheduling a meeting?

[BellaHomes]

Hello! I recently began to use zoom to schedule meetings regularly, but I have noticed that when typing in the 'attendee' field to schedule a meeting, there's no option to just choose from my actual contacts list or autofill. Given how often we hold the meetings and the amount of people, it's a bit tedious to copy/paste each individual email address. 

Given how common a feature autofilling contacts is, how do I do this on my Zoom account?

I already have contacts saved in my personal contacts list, but that doesn't seem to do anything.

[Tami2]

I'm looking at other tools as well, before my renewal comes up.  It's insane this contact auto-fill issue is still unresolved. 

[Marcus79]

Zoom doesn’t make sense and I think we should all cancel our paid accounts! It’s so complicated and always having to type the same email address and doesn’t auto populate makes no sense! What’s the point, just use Microsoft products sadly! Zoom truly sucks now! It used to work years ago and it’s illogical so many people complain yet zoom doesn’t listen to their customers , guess once everyone abandons zoom for Google or Microsoft they will fix it, but then it will be too late… bankruptcy 

[tonners999]

couldn't have said it better myself, i moved back to Google Meet, far superior

[MGSR]

Hello community members,

I'm sorry for the inconvenience and the late response.

Our engineering team has identified the bug and is actively working on a solution.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.

[Stu528]

Hi Mark,

Firstly thank you for the update however, there are some key takeaways from this situation and please understand, I like Zoom, so I’m giving you the opportunity to keep my business, before I look elsewhere.

1) Contacts are not syncing with the attendee list is a basic function for meetings.

2) Judging by this thread this has been a known problem, left unresolved for a considerable time.

3) Customers on this thread are choosing your competitors as a result.

The issue here, is not just one of a technical origin, and fobbing people off with no timescale lacks integrity, it’s not just that the customer service and attention that affect a majority of your customer base is being poorly addressed. This leads to the inevitable conclusion, that Zoom do not really care about their level of service being inadequate at a basic level, which influences me to believe it’s poorly led.

The bigger issue here, and the most disappointing, and worrying thing requiring Zoom’z attention, in my opinion, is the apparent lack of understanding that successful businesses rely entirely on the ability to build relationships with people. Everything that comes after, be it sales, profit, networking, etc relies on this basic staple, that you can build and nurture relationships. A company that fails to acknowledge this importance will simply fail. My concern for Zoom is that this is a direction that they are rapidly going to head.

You are what you consistently do. You can choose to consistently build relationships. You can also choose to consistently fail to with the inevitable consequence. Your choice.

[lstapleton]

Its been two months and the "bug" still exists.  When will this be fixed?