Cannot get Zoom to cloud record in HD

[Gobaith]

Hi,

   Having followed countless "guides" to get Zoom to cloud record in HD I still end up in 360 vertical resolution.  I have a paid account, my client is set to HD and my user settings are set to record in HD (Meeting-HD Video Quality in settings).  I have a good strong internet connection and have tested on mac and PCs with different, but always strong, internet connections.  I have the latest client.

There are guides that add the most weird "requirements" and so also, I always use the client in full screen and in speaker view.  I have the lowest number of people visible in the gallery. I have recording set to start as default and I always have original sound switched to on.

What else?  Well I join the meeting 10 minutes or more before anyone else and so I can't for the life of me see how their settings willl affect my recordings.  I've even tried test recordings with no one else present.  Nothing changes from 360p.  

Once a week we use Zoom to broadcast a Church Service.  People who are housebound join in.  Only a handful.  Then I take the recording and share it on Youtube.  But the quality of the recording is so low resolution!  I am seriously thinking about switching to Youtube Live.  The only problem is that some of the viewers are in their eighties and needed a huge amount of coaching to get to use Zoom.  I really don't want to subject them to more change.

Surely it can't be that difficult, can it?

Thanks

J