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Can't talk during screensharing

MattAllen25
Newcomer
Newcomer

‎2023-06-03 04:58 PM

I have a Chromebook (so Chrome OS), and have noticed lately that whenever I share my screen, Zoom mutes me. I am only able to be heard again when I stop sharing. Wondering if this is a result of my Chrome OS, or if there's something I can do to rectify this. Thanks so much all!

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2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-03 07:40 PM

HI @MattAllen25, thank you for posting for the first time!

Are you also sharing audio when sharing your screen or just your screen with no audio? Currently, there is a limitation with Chromebooks where you will be muted if you are sharing your computer audio. 

 

Keep me updated!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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MattAllen25
Newcomer
Newcomer
In response to CarlaA

‎2023-06-03 08:06 PM

Thanks so much for your response Carla! I am not sharing audio, only my screen (article, email, etc. all without sound). Yet my friends/colleagues aren't able to hear me talk while explaining what I'm showing. Thanks again for your help!

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