Warm Transfer Issues

[danielwdw]

1. Human Receptionist: "I have a customer wanting to talk to you"

2. Me: "Ok, please transfer them".

3. Human Receptionist: "Ok"

**transferred**

**no audible notification **

4. Me: "..."

5. Customer "..."

6. Me: "...hello?"

7. Customer: "Oh, hi"

[Eliot]

Hi @danielwdw 

suggest you use warm transfer.  

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064805

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot