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I am looking for video recording for the meeting that was hosted by someone else

ddesai_37
Newcomer
Newcomer

Hello Zoom Community,

 

I am not a paid customer. Apparently, I can not get technical support if I am not a paid customer. However, I need video recording and transcript for the meeting that was hosted by someone else (I was participant and not an organizer). What are my options to get in touch with Tech Support for this request?

 

Appreciate your help in advance.

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @ddesai_37,

Sorry for the delayed response.

Only the meeting host or co-host can access Zoom cloud recordings and transcripts. As a participant, you’ll need to contact the host to request the recording and confirm your access permissions. If the recording was saved locally, you can also ask them to share that file with you.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

 Zoom will not give you access to a recording that you did not host. You must work with the meeting host to have them give you access. That  is the only option.

 

 

Regards