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Camera Issue in Zoom

Andy1808
Newcomer
Newcomer

Hi All,

While I connected with the LCD monitor, my zoom's camera turns black, what can I do to adjust the setting to make it work, pls? Many thanks 🙂 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Andy1808,

Welcome to the Zoom Community! We're glad to have you here. 

You may check out these articles on troubleshooting camera issues: 
Troubleshooting video display
Troubleshooting camera issues during a meeting

Let me know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Andy1808,

Welcome to the Zoom Community! We're glad to have you here. 

You may check out these articles on troubleshooting camera issues: 
Troubleshooting video display
Troubleshooting camera issues during a meeting

Let me know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Andy1808!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Andy1808!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?