cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Bounced Email for new account invitees

Dave0072
Newcomer
Newcomer

‎2022-08-11 07:19 AM

When setting up a new user for my organization, I created their Zoom Account before their email account had been configured. When I sent the invitation, of course, it bounced. Once I had created the user's email account 

they were still unable to receive an email despite my repeated attempts to resend the invitation.

 

Finally I contacted the Zoom helpdesk who told me the email account had been blocked on their end due to the 

initial bounce. As a Zoom Admin I would like to be able to see if a user's email has been blocked by Zoom.

 

Thank you.

 

 

0 Likes
1 REPLY 1

Bort
Zoom Employee
Zoom Employee

‎2022-08-11 07:38 AM

Hi @Dave0072 

If you would like to submit any product feedback, I encourage you to visit our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!