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Alternative Host link no longer unique?

scottcalhoun
Newcomer
Newcomer

Usually when I assign myself (an admin account) as an alternative host to my org's webinars, I get a unique join link with the /s/ character for 'start.'

 

As of this morning, when I tried to do this for multiple webinars, all I could get was a generic zoom.us/join link. I am then prompted to put in a meeting ID and then got bounced to registration. 

 

I updated Zoom Workplace from 6.4.7 to 6.5.1 but the problem continues. I also tested with a colleagues admin account as alternative host, and they got the same generic /join link

 

Running on Windows 11

 

What changed/am I doing wrong?

 

I would upload screenshots but it says I do not have permission, so you'll just have to believe me.

4 REPLIES 4

Jwalk
Newcomer
Newcomer

Experiencing the same issue. I know exactly what you are describing. I'm hoping there's a fix coming. 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

I'm sorry for the inconvenience and the late response.

Our technical team has acknowledged this issue and is actively working on a solution.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

scottcalhoun
Newcomer
Newcomer

Just wanted to mention that I did another rehearsal and live webinar yesterday and today and the /s/ link was back for me as the alternative host. So at least 2 cases that is working again just like it used to.

Yes, it's working well for us too now. We've had successful experiences with the last workshops we delivered. Thank you all for your work in creating that fix!